LONDON, UK — CVP, one of the leading independent resellers of professional broadcast and transmission equipment, is pleased to announce a significant expansion of its technical and engineering operations. Under the leadership of Technical Director Dominic Smye-Rumsby, the company is strengthening its commitment to global after-sales support and equipment reliability.
As the broadcast industry faces increasing pressure for rapid hardware turnaround, Smye-Rumsby oversees a high-capacity servicing team designed to act as a seamless, manufacturer-grade service route for CVP’s global clientele.
Comprehensive Engineering Infrastructure
At the core of CVP’s service offering is a UK-based engineering hub featuring eight specialist engineers and a dedicated apprenticeship program. This team provides a formal service route for the vast majority of products within CVP’s extensive portfolio.
“Our priority is always in-house resolution to minimize downtime for our clients,” says Dominic Smye-Rumsby. “By maintaining a robust internal team, we can offer immediate technical intervention. Where manufacturer-level repair is required, we act as a single point of reference to manage the entire process, ensuring our customers’ equipment receives priority servicing.”
European Operational Synergy
To better support the EMEA market, CVP has inaugurated a new facility in Belgium, featuring a dedicated resident engineer. This expansion is supported by a sophisticated logistics framework:
- Integrated Logistics: Established deferment structures between the UK and Belgium allow for the fluid, tax-efficient movement of equipment across borders.
- Scalable Resources: The UK engineering base provides essential “overflow” support for the Belgian facility, ensuring that high repair volumes do not impact lead times for European partners.
The CVP Quality Guarantee
Beyond repairs, Smye-Rumsby’s team serves as the ultimate gatekeeper for CVP’s used equipment market. Every piece of pre-owned gear bought or sold by CVP undergoes a rigorous multi-point technical inspection.
“Every item is thoroughly checked and stamped with a warranty, giving customers complete reassurance on their purchases,” Smye-Rumsby adds. This rigorous Quality Control (QC) process ensures that used equipment meets the same performance benchmarks as new hardware, providing a reliable, cost-effective solution for modern productions.
About CVP
CVP is one of the world’s leading suppliers of professional video, broadcast, and cinematography equipment. With a mission to provide the best possible service, CVP combines expert knowledge with an extensive inventory and world-class technical support.
